At Wordsmiths Enterprize Pvt. Ltd., we value your trust above everything else.
This Privacy Policy explains how we collect, use, protect, and store your personal data when you visit our website, purchase a service, or communicate with us.
We are committed to protecting your information and being transparent about how it’s used — no tricks, no fine print surprises.
By using our website, you agree to the terms of this Privacy Policy.
Who We Are
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Registered Name: Wordsmiths Enterprize Private Limited
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CIN (Corporate Identification Number): [Insert once confirmed from MCA]
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Registered Office: [Insert complete registered address]
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Contact Email: support@wordsmithsenterprize.com
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Phone: +91-8978912668
We provide digital services such as Website-as-a-Service (WAAS), content development, communication management, and hosting solutions across India.
Information We Collect
We collect only the information necessary to provide, improve, and secure our services.
(a) Personal Information
When you purchase or register, we may collect:
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Full Name
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Email Address
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Contact Number
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Billing Address
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Business/Institution Name
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Payment Details (via secure gateways — not stored by us)
(b) Automatic Information
When you browse our website, we automatically collect limited technical data such as:
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IP address
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Browser type and version
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Device type (desktop/mobile)
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Pages visited and time spent
This helps us improve performance, security, and user experience.
(c) Payment Data
We use Razorpay, PayPal, and other certified payment processors.
Your credit/debit card details are never stored on our servers. All transactions are encrypted and handled directly by the payment gateway in compliance with PCI-DSS standards.
How We Use Your Information
We use your information for legitimate business purposes such as:
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Processing orders and managing subscriptions
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Sending invoices, receipts, and activation details
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Providing customer support and service updates
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Improving website functionality and offerings
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Sending marketing or promotional emails (only if you consent)
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Complying with legal and regulatory requirements
Data Retention
We retain user information only as long as necessary:
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Transactional data: 7 years (as required by Indian tax law)
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User communication: Until account deletion or request for removal
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Cookies and analytics: Up to 12 months
After that, the data is securely deleted or anonymized.
How We Protect Your Data
Your privacy is not negotiable.
We employ multiple layers of protection:
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SSL Encryption (HTTPS) for all website communication
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Secure firewalls and malware protection
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Role-based restricted data access
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Regular data backups and audits
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PCI-DSS compliant payment handling
Cookies Policy
We use cookies to enhance your browsing experience.
Cookies help us:
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Remember login sessions and cart items
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Analyze traffic and website performance
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Personalize recommendations
You can manage or disable cookies in your browser settings anytime.
(But disabling cookies may affect site performance — just saying 🧐)
Third-Party Services
We work with trusted third-party vendors to provide seamless service.
These may include:
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Razorpay, PayPal – Payment processing
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Google Analytics – Traffic analytics
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Cloudflare / Hosting Providers – Security and performance
Each third party follows its own privacy practices, which comply with global data protection standards.
Your Rights (Under Indian IT Act & GDPR)
You have full control over your data. You can:
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Request a copy of the data we hold about you
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Ask for corrections or updates
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Request deletion (“Right to be Forgotten”)
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Withdraw consent for marketing communications
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File a complaint with the Data Protection Officer (DPO)
📧 Email requests to: privacy@wordsmithsenterprize.com
We respond to all valid requests within 7–10 business days.
Sharing of Information
We do not sell, rent, or trade your personal data.
We only share it:
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With payment gateways for processing your order
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With delivery/service partners for communication
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When legally required by government or law enforcement
Children’s Privacy
Our services are not directed at minors (below 18 years of age).
If we become aware that a minor has provided personal data without parental consent, we will delete it immediately.
Legal Compliance
This Privacy Policy is governed by:
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The Information Technology Act, 2000 (India)
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Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
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General Data Protection Regulation (GDPR) for international users
Updates to This Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or business developments.
The updated version will always be available at:
👉 https://www.wordsmithsenterprize.com/privacy-policy
Contact Information
For privacy-related inquiries or data access requests, contact:
Data Protection Officer (DPO)
📩 Email: we@wordsmithsenterprize.com
📞 Phone: +91-9492655939
📍 Wordsmiths Enterprize Pvt. Ltd., Hyderabad, Telangana, India
